Customer Support

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Need Help or Have a Question?

nThrive Community Portal offers the ability to post questions, get answers from the experts and more.

Our interactive Community also allows users to post a discussion, Ask a Question or submit your ideas about product enhancements to our product management team.

Existing customer please contact us at E-Mail Phone 877-937-3600 ext.4674 Online portal

We are here to serve you and over 1,350 hospitals, health systems, providers and partners.

Phone 1.877.937.3600 / Extention - .4674

Working hours Standard support Monday to Friday, 6 a.m. – 6 p.m. CT

Critical support Monday to Friday, 6 p.m. – 10 p.m. CT Saturday, Sunday and holidays, 6 a.m. – 6 p.m. CT

These hours are applicable to clients located in the continental United States. For standard support hours outside the continental United States, please consult your maintenance or other support agreement with nThrive.