Patient Access: Patient Experience
Continuing Education Units:NAHAM (0.5)
About this CourseThis course provides an overview of patient experience for patient access. Areas reviewed include how patient experience is measured and its impact on hospital reimbursement.
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• Define the patient experience
• Understand how the patient experience is measured through surveys and questionnaires
• Examine the impact patient satisfaction has on hospital reimbursement
• Learn the skills to improve the patient’s experience in the registration department
|Continuing education units||NAHAM (credit value)|
|NAHAM (credit value)||0.5|
|NAHAM (expiring CEU date)||02/2020|
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