Compliance: Telephone Consumer Protection Act (TCPA) and Communications
About this courseThis course provides an in-depth look at the Telephone Consumer Protection Act (TCPA) for compliance. Areas reviewed include the TCPA’s effect on accounts receivable management (ARM) communications and steps taken to follow this rule.
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- Define the Telephone Consumer Protection Act (TCPA) and its key terms
- Examine the effects of this regulation on accounts receivable management (ARM) communications
- Discuss steps ARM organizations take to follow this rule, limiting liability
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